Terms of sale.

The Linen Trees is a trading name of Valley Drapery Inc., the seller of every order placed on thelinentrees.com. We sell online only, through this website and Shopify secure checkout.

Prices are in US dollars, before tax and shipping. Review your final configuration, price, shipping charge and applicable tax in Shopify checkout before paying; the final price is the one shown there. Estimates are recalculated from your selections.

A saved project, saved cart, support reference or estimate is not a placed order. Your Shopify order confirmation identifies a completed order.

Curtains and Roman shades are made to the fabric, color, dimensions and options you select. Before adding an item to your cart, you confirm that you have checked your measurements and selected options and that you arrange installation.

Follow the curtain or Roman shade measuring guide. For an inside-mount Roman shade, enter the exact opening without deductions; for an outside mount, enter the finished coverage including your chosen overlap. For a Relaxed Roman shade, the height is measured at the sides; the curved center hangs lower.

Maximum sizes for online orders are 144 × 144 inches for curtains and 120 × 120 inches for Roman shades. For larger openings, contact the studio before ordering.

Screens and lighting vary. A physical sample is the best way to confirm a fabric’s color, texture and light filtering in your room, so please review one before ordering. A lining label does not guarantee the light control of the complete installation.

Physical fabric samples are free to US mailing addresses. A sample request collects no payment and is not an order. Sample dispatch has no confirmed time window.

Curtain hardware is sold separately as complete kits. Tracks wider than 84 inches ship in sections no longer than 84 inches; joined sections must be mounted flush, and a single panel may meet some friction where it crosses the join. You acknowledge this before purchasing a joined track. Roman shades use their own headrail.

Installation is not included. You arrange installation separately.

Available products ship within 3–4 weeks of purchase; carrier transit time is additional. Colors marked for studio confirmation cannot be ordered until availability is confirmed.

We ship to the United States only. Standard shipping is $25 for orders with a subtotal below $100 and free for orders with a subtotal of $100 or more. Expedited shipping is not available. Please review your delivery address before paying.

All sales are final. Returns are not accepted.

If you need to cancel or change an order, contact the studio as soon as possible, before production begins. We will review the order’s production status and confirm what is possible. Sending a request does not automatically cancel or change your order.

If your order arrives damaged or defective, or you receive the wrong product, contact the studio promptly with your order reference and photographs of the product and packaging. Photographs can be sent to info@thelinentrees.com. Please wait for the studio to confirm the next steps before sending any product back. Any approved refund is processed to the original payment method.

Nothing in these terms limits any rights you have under applicable law.

How we handle saved projects, sample requests, messages and checkout is described in our privacy information.

Pricing or description errors. If a price or product description shown on this website is clearly wrong, we will contact you before production. You may then cancel the affected item for a full refund. We will not charge more than the price shown at checkout without your agreement.

Warranty. These terms do not add a separate written warranty. Your rights under applicable law, including for damaged, defective or incorrectly supplied goods, are not affected.

Our responsibility. To the extent the law allows, our responsibility for an order is limited to repairing, remaking or refunding the affected item. This does not limit any responsibility that cannot be limited under applicable law.

Governing law. These terms are governed by the laws of the State of California. This does not remove any protection given to you by the consumer laws of the state where you live. If you have a concern, please contact us first so we can try to resolve it.

Changes to these terms. We may update these terms from time to time. The version published when you place an order applies to that order.

Email info@thelinentrees.com or use our customer care form. Include your order reference for order questions.

Last updated November 9, 2026.